Use of our Website
References to “we”, “us” or “our” throughout www.cooksinnovations.com (“the website”) are to IMCG, Inc.
Privacy and Security Policy
At CooksInnovations.com and, we recognize that privacy is an important issue for persons who disclose personal information. As such, we have developed this Privacy and Security Policy (the “Privacy Policy”) which applies to all of the products, services and the websites offered by cooksinnovations.com or its subsidiaries or affiliated companies (collectively, cooksinnovations.com “Services”). This Privacy Policy discloses the information gathering, use and dissemination practices of cooksinnovations.com with respect to personal information (collectively, “User Data”) provided by users of our websites (each a “User”), including without limitation persons who access cooksinnovations.com websites, purchase a product or service, enroll in a program, or register a promotion or special offer at cooksinnovations.com websites. Each User acknowledges and understands that cooksinnovations.com may change this Privacy Policy by posting a new Version on the websites the terms and conditions of which will be binding on each User. By submitting your User Data to cooksinnovations.com, you are agreeing to the terms of the this Privacy Policy, as it may amended from time to time.
What information do we collect from you and how do we use it?
• Personal Information You Provide – We may collect information necessary to contact you later. If we collect personal information (as described below), you may later access and modify it, and remove it from our system. You may also choose simply not to provide your personal information at the point of collection. When you enter your personal information on cooksinnovations.com websites, you are providing User Data. User Data may include first name, last name, a home or other physical mailing address, a telephone number, or other “real world” contact information, plus other information voluntarily selected by a User that is collected from the User and is maintained in personally identifiable form in combination with an identifier described above. User Data may be collected on the main registration page as well as any subsequent pages. For certain Services, cooksinnovations.com may give you the opportunity to opt out of providing any such information.
• IP Addresses – cooksinnovations.com uses your Internet Protocol (IP) address to help diagnose problems with our server and to administer our websites. IP addresses are recorded so that we can offer the best possible customer service to you at all times.
• Personal Email Address – We may request your email address, or other information needed to contact you online. cooksinnovations.com uses your email address to complete, support and analyze your purchases from cooksinnovations.com websites and use of cooksinnovations.com websites, and to comply with any applicable laws, rules and regulations. We use it to respond to any questions you might have and to provide you with information about promotions or special offers occurring on cooksinnovations.com websites if you have chosen to participate in this Service. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of cooksinnovations.com websites.
• Cookies – When you visit the CooksInnovations.com website, we send one or more cookies (a small file containing a string of characters) to your personal computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some cooksinnovations.com features and services may not function properly if your cookies are disabled.
• Log information – When you use cooksinnovations.com services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
• User communications – When you send email or other communication to cooksinnovations.com, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
• Affiliated sites – We offer some of our Services in connection with other web sites. Personal information that you provide to those sites may be sent to an affiliated site (including third party marketing partners or advertising companies) in order to deliver the Service.
• Links – cooksinnovations.com may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
• Other sites – This Privacy Policy applies to websites and Services that are owned and operated by cooksinnovations.com. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
• Clickstream Data – As you browse CooksInnovations.com we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, analyze and support your purchases from the cooksinnovations.com websites and use of the cooksinnovations.com websites to comply with any requirements of law and to determine the commissions for our affiliates.
• Promotions and Sweepstakes Registration Information – By entering a sweepstakes or other promotions on cooksinnovations.com websites, you are agreeing to provide registration information to cooksinnovations.com. As condition to eligibility for the promotions and sweepstakes, each User acknowledges and hereby authorizes cooksinnovations.com to sell, distribute or share such information with any third party marketing partners on the subsequent data survey pages, promotions and sweepstakes confirmation pages or in later email offers delivered on cooksinnovations.com websites. All User Data that is submitted in connection with a product or service purchase or with a program or promotion enrollment shall become the property of cooksinnovations.com and may be used by cooksinnovations.com in the future for marketing or other purposes. If you take advantage of marketing opportunities offered by one or more of cooksinnovations.com third party marketing partners, your User Data will also become the property of such third party marketing partner and we recommend that you review each of the marketing partners’ privacy policies to understand how they treat such information.
• Other Information – In addition to the other information described above, we may collect information actively generated by the purchase of a product or service, such as a payment method. The cooksinnovations.com websites use an order form for customers to request information, products, and services. We collect visitor’s contact information (email address) and financial information (account). Contact information from the order form is used to send orders to our customers. We use this information to process your order and analyze and support your use of cooksinnovations.com websites. For certain Services, we may also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other cooksinnovations.com Services or third parties in order to provide you with a better experience and to improve the quality of our Services.
Additional Uses of Information
We use the collected information described above to complete, support and analyze your purchases from cooksinnovations.com websites, use of cooksinnovations.com websites, for other internal purposes and to comply with any requirements of all applicable laws, rules and regulations. In addition, this information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of CooksInnovations.com. Certain information (excluding credit card account) will also be sold, exchanged or otherwise disclosed to third parties, at the discretion of cooksinnovations.com, including without limitation third party marketing firms and third party affiliates to be used for direct target marketing to you (via mail, email or otherwise). You hereby authorize cooksinnovations.com to sell, exchange or distribute all or a portion of your personal information with or to third parties for their use in direct target marketing to you.
You acknowledge and agree that your personal information may be used and reproduced for any legitimate business purpose including the training of our customer service representatives. In addition, we may use any ideas, concepts or techniques contained in such information for any purpose, including developing, improving or marketing our products and services. This Privacy Policy applies solely to cooksinnovations.com websites and our on-line activities directly and indirectly relating to it. If the cooksinnovations.com websites is linked to, or from, a website of another entity or company, we are not responsible for the privacy, practices or policy of the other entity in any way, or the content of its website. You may later access and modify any of your personal information, or have it removed from the cooksinnovations.com websites. You may also simply choose not to provide your personal information at the point of collection; however, if you do not provide such information, we will be unable to complete your purchase.
Choice/Opt-Out
As mentioned above, cooksinnovations.com websites allows each User the opportunity to opt-out of receiving communications from us. The websites allow Users to remove themselves from our distribution list to cease receiving future communications and to no longer receive our Services. If you would like to opt out at any time from receiving e-mail messages and other communications from cooksinnovations.com websites, please contact us at info@cooksinnovations.com or at our address.
Certain Exceptions to Non-Disclosure
CooksInnovations.com only discloses your personal information with other companies or individuals outside of cooksinnovations.com in the following circumstances: (A) in accordance with this Privacy Policy, (B) to our subsidiaries, affiliated companies and trusted business partners or individuals for the purpose of processing personal information on our behalf, and (C) if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or cooksinnovations.com has good faith belief that such action is necessary to (1) conform to the requirements of law, rule, regulation or comply with governmental orders, court orders, or legal process served on cooksinnovations.com, (2) to enforce any applicable provisions of the cooksinnovations.com Terms of Use, (3) detect, prevent, assess and otherwise address fraud, security other technical issues (This includes exchanging information with other companies and organizations for fraud protection and credit risk protection), or (4) to protect and defend the property or rights of cooksinnovations.com’s Web Sites, the users of its websites or the public.
If cooksinnovations.com is ever involved in a merger, acquisition, or any form of sale of some or all of its assets, , we may sell the information you provide to us on the cooksinnovations.com websites to a third party or share your personal information with the company we merge with.
How do we protect information we collect and maintain?
We offer secure web pages to collect certain kinds of User information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. These measures include internal reviews of our collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal information. The cooksinnovations.com website servers use Secure Sockets Layer (SSL), an encryption technology that works with modern browsers, so that only cooksinnovations.com can read a customer’s personal information in the possession of cooksinnovations.com.
How long do we keep User information?
We generally keep User Data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. We have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
Your consent to this Privacy Policy
By using the cooksinnovations.com websites, you agree to the terms of this Privacy Policy, as amended from time to time. The cooksinnovations.com Terms of Use and this Privacy Policy set forth the entire understanding and agreement between us with respect to the subject matter hereof. Please note that this Privacy Policy may change from time to time. Regardless, changes will be posted on the cooksinnovations.com websites which is your responsibility to review frequently. In the event of any inconsistency in the terms of this Privacy Policy and our Terms of Use the provisions of the Terms of Use will take precedence over any conflicting provision in this Privacy Policy
More about our Privacy Policy
If you have any additional questions or concerns about this Privacy Policy, please contact a representative at cooksinnovations.com any time through its website.
THESE TERMS REQUIRE YOU TO ARBITRATE DISPUTES, WAIVE YOUR RIGHT TO A JURY TRIAL AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FOR ANY ALLEGED BREACH OF THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW. Any dispute or claim relating in any way to these terms of use, this website, or any products or services sold or distributed by or through this website, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims so qualify. The Federal Arbitration Act and federal arbitration law will apply to any arbitration conducted in connection with these terms and conditions, and any such arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the American Arbitration Association (“AAA”). To the fullest extent permitted by law, we each agree that any arbitration or other dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You and IMCG, Inc. agree, to the fullest extent permitted by law, to waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non-conveniens, and you agree to give up any right to a jury trial in any such arbitration or other dispute resolution proceeding.